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Hospitality Apprenticeship


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Apprenticeship Level 2 Apprenticeship in Hospitality Services
Duration 12 Months Level Intermediate Level 2
Vacancies Available 1 Working Week 37.5 Hours per week
Possible Start Date 27/06/2018 Date Posted 17/05/2018
Closing Date 27/08/2018 Reference Number tbc
Weekly Wage £140.00    

Main purpose of Job: To provide a friendly and efficient service within the bar, dispensing orders accurately, with courtesy to the standard required according to legislation. Main Duties:

• To report for duty on time and in the correct uniform.

• To ensure that the bar area is kept clean at all times.

• Follow rigidly and observe all hygiene regulations.

• Ensure the accuracy of all floats by checking them and reporting irregularities.

• You are responsible for the efficient dispensing and servicing of drinks and food if required.

• To carry out Customer Relations Policy.

• To communicate our services and facilities to guests as required.

• To deal with any customer complaints in a professional manner and to notify management of these.

• To ensure that the guests’ needs and requirements are met.

• To ensure a high standard of personal hygiene and grooming.

• To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and other persons on the premises.

• To carry out fire drills.

• To observe all safety procedures and rules.

• To report and where possible take action on incidents of accidents or damage.

• To attend all training courses as notified to you by management.

• To carry out any other duties as may be notified to you by management.

• To ensure that all fire doors are closed and that fire routes are kept clear at all times.

• To be aware and comply with company policy regarding: Fire, Health & Safety, Hygiene, Food Hygiene, Customer Care & Security.

• To read, understand and comply with your responsibilities as defined in the Health & Safety Statement and Staff Handbook. 

Qualifications Required

N/A

Essential Skills

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Desired Skills
  • Attention to detail
  • Confidence
Personal Qualities
  • Communication
  • Skills
  • Honesty
  • Work Ethic
Future Prospects

Permanent Position 

Things to Consider

Can you get to the location every day? 

Black Olive
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Middleton Rd
Marina
Hartlepool
Durham
TS24 0UJ

Employer Vacancy Map Level 2 Apprenticeship in Hospitality Services

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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Skills Funding Agency
Matrix Accreditation
City and Guilds
Edexcel Pearson
 Profound Services Armed Forces Covenant Employer Recognition Scheme Bronze Award Confirmation

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