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Customer Service Apprenticeship


Apprenticeship Level 2 Apprenticeship in Customer Service
Duration 12 Months Level Intermediate Level 2
Vacancies Available 1 Working Week 37.5 Hours per week
Possible Start Date 20/08/2018 Date Posted 17/07/2018
Closing Date 16/08/2018 Reference Number tbc
Weekly Wage £140.00    

Sending & receiving Emails

Tracking orders

Leasing with the warehouse

Dealing with customer issues

Talking to customers

Taking payments

Qualifications Required


Essential Skills


Desired Skills

Hard working and willing to learn

IT Skills – Computer and internet Literate

Good level of maths & English  


possess excellent typing and English skills

Great communicator.

Organisation Skills – a self-organiser with confidence to use initiative.

Good common sense

Personal Qualities

Effective communication skills

Works well as part of a team

Must be a Dog lover  


Footcare UK specialises in foot care products ecommerce retail through eBay, Amazon and other websites. We are a small team covering warehouse, purchasing, marketing, IT development and customer service. We are youthful and fun but driven for business growth and success and would like to welcome the right candidate to join our crew. Could this be you?

Future Prospects

Permanent Position 

Things to Consider

Can you get to the location every day?

Footcare UK

5b Chipchase Court
Seaham Grange Industrial Estate

Employer Vacancy Map Level 2 Apprenticeship in Customer Service

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

European Union Social Fund
Skills Funding Agency
Matrix Accreditation
City and Guilds
Edexcel Pearson
 Profound Services Armed Forces Covenant Employer Recognition Scheme Bronze Award Confirmation

Profound Inspiration: "The greatest glory in living lies not in never falling but in rising every time we fall." - Ralph Waldo Emerson