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Business Administration Apprenticeship


Apprenticeship Level 2 Apprenticeship in Business Administration
Duration 12 Months Level Intermediate Level 2
Vacancies Available 1 Working Week 37.5 Hours per week
Possible Start Date 28/09/2018 Date Posted 15/08/2018
Closing Date 25/01/2019 Reference Number tbc
Weekly Wage £140.00    

Duties and responsibilities:

  • Working face to face with clients with Mental Health issues who may need your help. Carrying out a range of both general office work and more specific administrative tasks to ensure the efficient running of the office.
  • Supporting clients to settle in the service and take some basic client information
  • Providing administration to other members of staff as and when required.
  • Taking customer calls and providing a high standard of customer service.
  • Responsible for greeting customers in a confident and professional manner.
  • Providing help and support to visitors and families at the centre.
  • Responding to correspondence, telephone calls, faxes and e-mails as required.
  • Updating and maintaining records both computerised and paper based to a high level of accuracy.
  • Providing cover for the office during periods of holiday and absence.
  • Providing an excellent support function to internal colleagues.
  • Working in a range of roles incorporating finance, account management and administrative duties.
Qualifications Required


Essential Skills


Desired Skills

IT Literate

Customer Service orientated

Ability to not panic in a an crisis


Confident telephone manner

Ability to take thorough notes

Personal Qualities

Well presented

Good use of Initiative



Future Prospects

Permanent Position 

Things to Consider

Can you get to the location every day?

Mental Health Matters York

30 Clarence Street
North Yorkshire
YO31 7EX

Employer Vacancy Map Level 2 Apprenticeship in Business Administration

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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