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Apprenticeship Overview Level 3 Apprenticeship in Sales and Telesales

This qualification further develops the knowledge and skills needed when working within a Sales role

Overview Details

Please find details on Level 3 Apprenticeship in Sales and Telesales. If you wish to know more about this course, please use the register your interest form on the page.

Qualification Information

Duration 18 Months

Who The Apprenticeship Is For

All those who wish to work, or who are working in a sales environment, either in sales roles or performing sales functions, and who have direct contact with customers

What Will You Learn

Apprenticeship Content

This advanced qualification covers a range of functions including developing a sales strategy, managing sales teams and face-to-face and telephone selling, negotiation methods, handling objections and closing sales, time planning in sales, interpreting buyer behaviour, developing and implementing sales calls plans, monitoring and managing sales team performance and developing sales proposals

Learning Methods

You will be assigned a qualified training advisor, where learning will be undertaken by mixture of 1 to 1 sessions, on/off the job learning and mentor support

Assessment Methods

The course will be assessed via a range of methods which could include direct observations in the workplace, electronic portfolios, guided discussions and written assignments

Progression Opportunities

There would be opportunities to progress onto a Level 4 or 5 Qualification in Customer Service, Business Administration or Management

Career Opportunities

Job roles could include: Business Development Officer, Customer Sales Adviser, Sales Executive/Manager, Customer Relationship Manager, Membership Sales Adviser/Consultant, New Business Executive, Telesales Executive, Key Account Manager or other related roles

Entry Requirements


You need to have been a resident in the UK, EU or EEA for the past 3 years and should be at least 16 years old. You will need to be currently employed within a sales role to show competence and experience

Apprenticeship Cost

Please contact us for more information on 0191 5874570

Apply Online

Ready to take the next step? You can apply to do a apprenticeship with Profound at any time provided you meet the entry requirements.

Apply Online

Register your interest and we will get in touch with you to discuss details.

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